Resources for
wellness operators
Working documents from the field – the intake benchmarks, program playbooks, and sponsor-ready frameworks we've built with luxury wellness resorts, longevity clinics and executive retreat operators.
Three artifacts. One benchmark, one playbook, one framework – the shape of how we work with operators before we ever design a pilot together.
Get new resources by email.
New benchmarks, playbooks and frameworks – roughly one a quarter, when they're ready. No newsletter, no drip.
The Pre-Arrival Wellness Intake
A benchmark of what 15 luxury wellness properties ask before arrival – and a template you can adopt in a week.
- The 11 universal intake categories
- Where most forms leave value on the table
- A 3-step template your team can adopt this quarter
The Sleep Program Playbook
How to design a sleep enhancement program with a baseline, an in-stay signal, and a carryover artifact worth repeating.
- Baseline · Adaptation · Carryover – the three stages
- Why most programs plateau at week three
- The one-page Sleep Carryover Brief guests take home
The Executive Retreat ROI Framework
The sponsor-ready scorecard: what to measure at checkout, what to check at 30 and 90 days, what to renew against.
- Checkout · Day 30 · Day 90 – the three-window read
- Six domains, one boundary between sponsor and executive
- The artifact renewal conversations actually run on
Working documents, not brochures.
- 01Read first
Ten-minute scan. Each document opens with a short answer – the operator's version of a TL;DR.
- 02Steal what fits
The templates, checklists and scorecards are meant to be adapted into the property's own voice, not adopted verbatim.
- 03Talk to us
Every resource maps to a pilot we can design against the property's calendar and menu – usually inside a season.
Notify me when the next resource drops.
One email per new working document. That's it – no newsletter, no drip sequence.
Working documents, not brochures.